Privacy Policy

SavQuip is committed to protecting your privacy and handling personal information responsibly in accordance with the Australian Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and applicable Western Australian laws.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website or engage with our services.

1. Information We Collect

SavQuip may collect personal and business information, including:

  • Name

  • Phone number

  • Email address

  • Business name

  • Vehicle or equipment details

  • Service enquiry information

  • Billing or payment information

  • Website usage data

We only collect information reasonably necessary for our business operations and customer communication.

2. How We Collect Information

Information may be collected when you:

  • Submit a contact form

  • Request a quote

  • Call or email our business

  • Use our website

  • Engage with our services

  • Communicate with our team

Some information may also be collected automatically through website analytics, cookies, or server logs.

3. How We Use Your Information

SavQuip may use your information to:

  • Respond to enquiries

  • Provide quotations and services

  • Schedule repairs or maintenance work

  • Process payments and invoices

  • Communicate regarding bookings or updates

  • Improve website performance and customer experience

  • Meet legal or regulatory obligations

We do not sell personal information to third parties.

4. Disclosure of Information

Your information may be shared with trusted third parties where reasonably required for business operations, including:

  • Payment providers

  • IT or website service providers

  • Parts suppliers

  • Contractors or technicians

  • Professional advisers

  • Government or regulatory authorities where legally required

We take reasonable steps to work only with providers that handle information responsibly.

5. Cookies & Website Analytics

This website may use cookies and analytics tools to understand website traffic and improve functionality.

Cookies may collect non-identifiable information such as:

  • Browser type

  • Device information

  • Pages visited

  • Time spent on the website

You can disable cookies through your browser settings, although some website functions may be affected.

6. Data Security

SavQuip takes reasonable steps to protect personal information from:

  • Unauthorised access

  • Misuse

  • Loss

  • Interference

  • Disclosure

While we aim to maintain secure systems, no online platform or data transmission can be guaranteed completely secure.

7. Access & Correction

You may request access to personal information we hold about you and request corrections if the information is inaccurate or outdated.

Requests can be made using the contact details provided below.

8. Third-Party Websites

Our website may contain links to external websites. SavQuip is not responsible for the privacy practices, content, or security of third-party websites.

Users should review the privacy policies of those websites separately.

9. Retention of Information

We retain information only for as long as reasonably necessary for:

  • Business operations

  • Legal compliance

  • Record keeping

  • Dispute resolution

When information is no longer required, reasonable steps are taken to securely destroy or de-identify it.

10. Changes to This Policy

SavQuip may update this Privacy Policy from time to time without prior notice. Updated versions will be published on this website.

Continued use of the website indicates acceptance of the updated policy.

11. Contact Us

For questions regarding this Privacy Policy or personal information handling practices, please contact:

SavQuip

Phone: 0400 329 997
Email: operations@savquip.com.au
Address: 30 Nettleton Rd, Byford WA 6122, Australia